Welcome to Validoe. This Privacy Policy (“Policy”) outlines how we collect, use, and protect your information when you use the Validoe application and services, including SecureSure (“Services”). By using our Services, you agree to the terms of this Policy. Please read it carefully.
Personal Information: When you use our Services, we may collect personal information that you provide, such as your name, email address, phone number, and payment information. Payments are processed by third-party providers; Validoe does not store full credit card details.
Card Information: We collect images and metadata related to the products you submit for Authentication, Pre-Grading, or Re-Grading. This includes visual scans, descriptions, and any user-provided notes.
Usage Data: We may collect information about how you interact with our Services, including IP addresses, browser types, and access times.
Children’s Privacy: Our Services are not directed to children under 13 (or 16 in some regions). We do not knowingly collect information from children. If we become aware of such data, we will delete it.
Service Provision: We use the collected information to provide, maintain, and improve our Services, including card Authentication and additional services under SecureSure.
Communication: We may use your information to communicate with you about your account, transactions, and updates to our Services or Policy.
Personalization: Your information helps us personalize your experience and offer content and features that match your preferences.
Security: We use your information to enhance the security of our Services and to detect and prevent fraud and abuse.
Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our Services, such as payment processors and secure storage facilities.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We may use cookies and similar tracking technologies to collect and store information about your interactions with our Services. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our Services.
Access and Correction: You have the right to access and correct your personal information held by us.
Deletion: You may request the deletion of your personal information, subject to certain exceptions provided by law.
Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our website and within the app. You are advised to review this Policy periodically for any changes. Your continued use of the Services after the changes constitutes your acceptance of the new Policy.
If you have any questions about this Privacy Policy, please contact us at support@validoe.app
By using Validoe, you agree to this Privacy Policy. Thank you for choosing Validoe to support your collecting journey, safeguard your products’ authenticity, and enhance your grading experience with confidence.
